Job Description

Description

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel.

Responsibilities:

1. Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures
2. Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision.
3. Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios.
4. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation.
5. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.
6. Able to articulate amenities menu and process guests' orders and make reservations on behalf of the guest
7. Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner.
8. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.
9. Brings any problems to the attention of the manager or supervisor on duty.
10. Must be able to wear a face mask during shift.
11. Performs related duties as assigned.

Qualifications:

• Ability to deal effectively and professionally with the public required.
• Previous experience with computers preferred.
• Excellent oral and written communication preferred. Ability to effectively communicate in English
• Typing and computer knowledge preferred.
• Experience with hotel operating systems preferred.

What's in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Minimum Salary: $15.25

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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