Job Description

Job Summary - Why you'll love this position

Individual will be responsible for providing customer service to players, retailers, and/or the general public and will validate and issue payment of lottery prizes; respond to e-mail and mail correspondence, as well as telephone requests; sell Scratchers and Draw Games tickets; accurately maintain cash drawer and ticket inventory; update ticket log and adjustment credit spreadsheets; and obtain winner stories. Individual will also assist with maintaining inventory of office supplies and forms; merchandise lobby area with game information, promotions, and winner information items. Due to the player-focused responsibilities, this position is required to be in office.

Responsibilities - What you'll do

This position will respond to player inquiries, schedule appointments for prize winners, and issue prizes to claimants.

Qualifications - All you need for success

Two years of office or public contact experience, and possession of a high school diploma or proof of high school equivalency. (College coursework may be substituted on a year-for-year basis for the stated experience.) Prior experience working in a customer service atmosphere would be beneficial. Applicant should be proficient in Word and Excel.

Job Details - More reasons to love this position

Working with customers who want to work with you enables a higher level of job satisfaction than most other customer service positions. Working with winners and contributing to education is a strong positive aspect of this position.

* Please note: The salary listed in this job description is a base salary. Applicants eligible for years-of-service adjustments may exceed salary range listed above.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

Job Tags

Work at office,

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