Job Description

Job Description

Job Description

Job Summary:

We’re expanding our Accounts Receivable team with an experienced, hands-on Accounts Receivable (AR) Supervisor to lead our AR support operations. This newly created role will directly oversee a team of four (1 AR Clerk and 3 AR Admins) and play a pivotal role in building a sustainable, scalable AR function as our company continues to grow organically and through acquisitions. This position is one of two AR Supervisor roles reporting directly to the AR Manager; while this Supervisor will focus on cash application and support functions, the other Supervisor oversees the collections team. Together, both Supervisors will work collaboratively to drive overall AR performance.

We offer medical/dental/vision coverage, 401(k) plan matched each paycheck with 100% vesting immediately, 3 weeks of paid time-off, paid company holidays, paid parental leave, competitive pay with bonus opportunity!!

Supervisory Responsibilities:

• Directly supervises a team of AR Support Staff.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.
• Ensures adherence to company policies, procedures, and performance standards

Essential Job Functions:

• Supervise the AR support team, including daily oversight of payment posting, cash application, and reconciliation processes.
• Lead integration efforts for acquired companies’ AR data and workflows, ensuring timely, accurate migration and alignment with company standards.
• Maintain and improve processes for posting payments across multiple platforms (IREC, OrbiPay, Sage 300), focusing on minimizing unapplied cash and manual exceptions.
• Own daily, weekly, and month-end bank reconciliation processes, ensuring accuracy and adherence to audit requirements.
• Monitor and review team performance through key metrics and workflow management.
• Develop, document, and implement standard operating procedures (SOPs) for cash application, exception handling, and reconciliation, with an emphasis on scalability as the team expands
• Collaborate closely with the Collections Supervisor and AR Manager to resolve complex payment issues, align on shared goals, and drive AR performance.
• Drive adoption of automation tools and new technologies to increase efficiency and reduce manual processing.
• Prepare for and participate in internal and external audits, ensuring AR processes are documented, compliant, and audit ready.
• Analyze trends in exceptions and unapplied cash to identify and resolve root causes, including system, customer, or process gaps.
• Communicate professionally with internal teams and leadership, providing updates and recommendations on AR performance and process improvements.
• Performs other related duties as assigned.

Experience & Qualifications:

• 5+ years of experience in Accounts Receivable, with at least 2 years in a supervisory or team lead role in a high-volume environment.
• Experience managing AR integrations during mergers and acquisitions (M&A) is required.
• Strong audit experience with knowledge of cash controls, reconciliations, and compliance best practices.
• Proficiency with AR and ERP systems; Sage 300 experience strongly preferred.
• Familiarity with AI-powered or automated cash application tools, such as IREC or similar platforms.
• Advanced Microsoft Excel skills (pivot tables, VLOOKUP, formulas, data analysis).
• Excellent written and verbal communication skills, with the ability to collaborate across departments and with senior leadership.
• Proven ability to develop, document, and train on scalable processes.
• Highly organized and detail-oriented with strong problem-solving and analytical skills.

Bonus Qualification:

• Experience working with payment portals, electronic payment platforms, or banking integrations.
• Background in standardizing AR processes across multiple business units or acquired entities.
• Exposure to building KPI dashboards or reports for AR performance tracking.

Physical Requirements:

• Prolonged periods of sitting at a desk, talking on the phone, attending virtual online meetings, and working on a computer.
• Must be able to lift up to 15 pounds at times.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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